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DJN

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Alias Born 07/07/2008

DJN

Re: SwissCheeseAccount post# 101378

Sunday, 08/28/2022 3:15:18 PM

Sunday, August 28, 2022 3:15:18 PM

Post# of 111165
Had to dig deep for this email from 2015 when they removed LEHJQ. I scrubbed my name.

Trading Help (Ticket# LTK12171020818432X)

TradeKing Service <service@tradeking.com>
Mon, Jun 15, 2015, 11:34 AM
to me

Thank you for contacting TradeKing.

This email is to confirm that we have received your message. A TradeKing representative will review your request and send you a response, most likely within a business day.

To help track your message we have generated a reference number - LTK12171020818432X. Please use this number in any further communication.

Regards,

Matt Weston

Vice President, Client Services and Brokerage Operations

====== Your Message ======

Please reinstate my Lehjq shares in both my Roth and regular accounts.

General Info
Chat start time Jun 12, 2015 9:06:32 AM EST
Chat end time Jun 12, 2015 9:23:53 AM EST
Duration (actual chatting time) 00:17:20
Operator Ron
Chat Transcript
info: Welcome to TradeKing's Live Help service. Your chat is currently being routed to one of our representatives, you will be connected shortly.
info: You are now chatting with 'Ron'
Ron: Good morning. Thank you for contacting TradeKing.
Ron: How may I help you?
Me: Hi Ron
Ron: Hello Me.
Me: I'm request to have Stocks 49,500 L011856 Lehman Bro Dep Sh Rep Escrow Cus 10/06/11 04/20/15
Me: placed back in my account
Ron: Please provide your full name and the last 4 digits of your SS number for account verification.
Me: it's not a worthless security as the BK trust is still very active
Me: I know others that had them put back
Me: Here is there info:
Me: 4/20/15 EXPIRED LEHMAN BRTH HLD ESCROW DPS LEHMAN BRTH HLD ESCROW DPS 7.95% 12/31/ (Cash) 6/11/15 EXPIRED EXP RESCND 525ESC711#REORUM0050908630000 LEHMAN BRTH HLD ESCROW DPS 7.95% 12/31/ (Cash)
Me: It needs to be fixed in my Roth account with you too
Me: #xxxxxxx
Ron: Please provide your full name and the last 4 digits of your SS number for account verification.
Me: xxxx
Ron: Thank you, one moment please.
Ron: On the phone with our clearing firm, please hold one moment.
Me: thank you
Me: no problem
Ron: Just got off the phone with our clearing firm thank you for holding. Upon review, your shares will be reinstated and they should show in your account by next week.
Me: Thank you and explanation on why they were removed
Ron: The company at what point was at a status that was considered worthless, but now they have made gains and are being reinstated to its original shareholders.
Me: ok, thanks for your help today Ron. I appreaciate it
Ron: You are welcome.
Ron: Before I let you go, did you know TradeKing now offers wealth management services? Our sister company, TradeKing Advisors, will build and manage a personalized investment portfolio for you with no advisory fees your first year. You can learn more by visiting our website which I've linked here.I have a dedicated investment specialist standing by that can help answer any questions you may have. Would you like me to invite him to this chat now?
Me: no thanks
Ron: No problem.
Ron: Thank you for contacting TradeKing. Have a great day.
info: Your chat transcript will be sent to @gmail.com at the end of your chat.
Dear Customer, Thank you for contacting TradeKing. Please be advised that the website, www.tradeking.com, will be unavailable on June 14th from 12pm-7pm for system maintenance. We do apologize if this causes any inconvenience and appreciate your patience during this time. This is an automated reply, but a TradeKing representative will review your request and send a reply, most likely within a business day. Best regards, TradeKing This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. No confidentiality or privilege is waived or lost by any erroneous transmission. If you are not an intended recipient of this e-mail, please notify the sender; delete it and do not read, act upon, print, disclose, copy, retain or redistribute any portion of this e-mail. The content of all messages sent to or from a TradeKing address are subject to access, review, archival and disclosure by TradeKing system and compliance administrators. TradeKing and its associates may not accept instructions to affect securities transactions or funds transfers via email. TradeKing and the TradeKing logo are trademarks of TradeKing Group, Inc. Securities offered through TradeKing, LLC. Member FINRA and SIPC.