EOS (EOSUSD)

[BestChange]

The exchanger doesn’t transfer money — when is it time to worry?

Exchanging money, especially large amounts, the user quite rightly worries if they do not receive them within a few minutes. It’s understandable, but we would like to relieve you a little bit — not always a delay means you have faced a scammer.

For starters, please wait a little bit. If you are exchanging cryptocurrency, in particular, bitcoin, then the speed of the payment entirely depends on the blockchain load. In this case, the transfer can take up to an hour, but in the end, you will receive your money. Moreover, pay attention to the working hours of the exchanger. Not all operate around the clock, some have breaks and days off. Accordingly, you will have to wait until the start of the working day.

If quite some time has passed, but you still haven’t received the payment (and you are absolutely sure that you have specified the correct details), then write to the exchanger support. They will definitely help, and you will receive your hard-earned money. The majority of exchangers have a built-in chat which is very convenient, you don’t have to send an email. Please pay attention that operators also reply only during in-office hours.

And lastly: if you have chosen an exchanger through the BestChange monitor, there is no reason to worry — the problem will definitely be solved, we add only high-quality services to the listing. You can write a complaining review, and the exchanger representatives will respond to it. The claim will be lifted only after you receive your money.