I think you are haggling over semantics on the extension. He could have been saying issue a new one. No the guy I spoke with was very knowledgeable. I made the regular phone rep get me somebody familiar with it. As long as there isn't a major problem and the interest is there we should trade on the pinks in his professional opinion.
My posts are my opinion, make your own decisions. And remember, all fear is an illusion.
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