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Wednesday, November 17, 2021 12:26:12 AM
source
https://www.artificial-solutions.com/blog/artificial-solutions-receives-award-for-leadership-position-in-conversational-ai
November 16, 2021
Artificial Solutions® (SSME: ASAI), the leading technology provider in enterprise Conversational AI and a selected vendor in conversational AI by the Volkswagen group, was named last week as a ‘Leader in Conversational AI’ for the German market. The award was given by ISG,
https://isg-one.com/
a market-leading technology research and advisory firm.
Learn more about the award-winning project in our dedicated case study, available here.
https://www.artificial-solutions.com/conversational-ai-reports/isg-intelligent-automation-report-germany
[b[color=green]]Artificial Solutions’ Conversational AI development platform, Teneo, allows developers to increase their productivity, cut deployment time by 50% and ensure scalability of their conversational solutions. Teneo’s advanced hybrid linguistic approach and the large volume of languages and dialects supported (86), are key differentiators in the market.[/color]
Analysists from ISG said:
“Artificial Solutions’ hybrid approach to map linguistic and ML capabilities in the business context helps identify customer intent with high accuracy and is a key differentiator.”
Teneo focuses on applicability in enterprise context, not just by leveraging machine learning (ML) or linguistic approach alone, but rather by taking a hybrid approach that provides meaningful context for regular linguistic actions. Furthermore, the platform also enables enterprises to connect back-end processes, channels, and systems for meaningful interactions.
Nicolas Köllerstedt, CRO of Artificial Solutions, commented: “We feel honored to be recognized as leaders and industry innovators in this region; Germany is a key market for us, and we look forward to helping our customers create value and improve their productivity.”
Artificial Solutions has an open modular approach to cater for the different needs of developers. Earlier this year, Artificial Solutions announced the availability of Teneo within the Azure marketplace, which enables the Microsoft customer base to integrate conversational AI solutions within their enterprise. With LUIS^Teneo, a free SaaS-based development suite and bot engine using Microsoft LUIS, developers can rapidly build a prototype and then scale these solutions for high volumes, across multiple channels and languages.
For detailed information on Artificial Solutions’ performance in Conversational AI in the 2020 ISG Provider Lens™ Intelligent Automation – Solutions and Services report for Germany,
download the full report here.
https://www.artificial-solutions.com/conversational-ai-reports/isg-intelligent-automation-report-germany
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