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Tuesday, January 30, 2007 12:26:05 PM
By ELIZABETH DUNBAR
Associated Press Writer
Published January 30, 2007, 10:49 AM CST
RALEIGH, N.C. -- Retailers around the world stayed open through the wee hours of Tuesday morning to sell the long-awaited Windows Vista operating system, even though most knew customers wouldn't be lining up out the door.
At a CompUSA store in Raleigh, only about a dozen people gathered to be among the first consumers to get Vista. The low turnout wasn't surprising; even Microsoft Corp. chairman Bill Gates said the company wasn't pushing the midnight sales events for first major Windows update since 2001.
CompUSA manager Damon Didier said the midnight sales met his expectations, especially given the late hour with temperatures in the upper 20s.
"I think we'll see sales pick up throughout the rest of the week, especially on Friday and over the weekend when people have more time," Didier said.
Employees decorated the store with balloons and set up bright new displays featuring computers equipped with Vista. There was a five-second countdown over the public-address system to let customers know they could buy the software. The store also offered coffee and discounts on other items such as printers.
"I guess I'm a geek at heart," said Chad Janko, 29. "I wanted to process the whole thing myself before all the reviews surface about it."
For David Keller, 40, an IT consultant from Jacksonville, Fla., Vista's launch ended a two-year wait. He was first in line at a CompUSA store in San Jose, Calif., to pick up his new Hewlett-Packard Co. laptop at midnight (3 a.m. EST).
"I've been waiting and waiting, and I've been using my personal laptop for work -- it's not working well," he said. "This is a big deal for me. I'll hopefully get the better performance that I need, and I won't have to go through the trouble of upgrading later."
The Best Buy in Brooklyn, Ohio, arranged free hot dogs and autographs from former Cleveland Browns player Bob Golic. About 35 Vista packages were sold just after midnight. But only a few braved the snow after the store reopened at 8 a.m. -- and not everyone left with a copy.
"I want to see how many problems there are, what kinds of bugs are in it," Kathleen Calvin said. "There have been problems when softwares came out before. I just want to make sure it's something that's going to work well."
Microsoft marked the Vista launch with a series of celebrations Monday in New York complete with acrobatics and blaring music. At one, dancers clad in Microsoft colors dangled from ropes high above street level and unfurled flags to form the red, green, blue and yellow Windows logo against a building wall.
Vista went on sale in 70 countries Tuesday, along with new versions of Microsoft Exchange e-mail software and the flagship Office business suite, which includes Word, Excel and PowerPoint.
But unlike the recent launches of next-generation game machines like Sony Corp.'s PlayStation 3, customers haven't been camping out for days.
"When I look at Windows Vista, I see a technology that is interesting, that is relevant, but to some extent is evolutionary," said Al Gillen, an analyst at the technology research group IDC. In Raleigh, CompUSA advertised its special sale in Sunday newspapers and ran radio ads letting people know it was the only place in the area where people could get their hands on Vista at midnight.
"For geeks like us, this is very exciting," Didier said, adding that he expected Vista's launch to boost computer sales. "It gives people a compelling reason to buy a computer now."
Though consumers can download Vista over the Web for the first time, Microsoft CEO Steve Ballmer told one audience that, as in the past, most consumers will switch to Vista only when they buy new computers.
More than five years in the making, Vista was released for businesses Nov. 30, but the unveiling for consumers only came Tuesday. The software retails for $100 to $400, depending on the version and whether the user is upgrading from Windows XP.
Microsoft contends that Vista is such a huge improvement over previous computing platforms that users inevitably say "Wow" when they see it. Gates ticked off some examples, such as how Vista presents a slick 3-D graphical user interface and document icons that give at-a-glance previews.
Vista comes as changing dynamics of computing -- notably the rise of open-source software and Web-based services that replicate what traditionally could be done only on a desktop computer -- are threatening Microsoft's dominance in the industry.
But Gates contended that the operating system has a higher profile than ever before, as the PC has morphed from a souped-up typewriter to a networked entertainment center, personal media library and gateway to the Internet.
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