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Meet Our Global Clients

https://www.soft-ex.net/clients

CSG

"Soft-ex are an innovative and a global leader in Digital Billing Communications platforms and we are delighted to integrate their solutions into our CCM portfolio to the benefit of our joint DSP clients."

CSG Director of Product Management

BT

"BT work alongside Soft-ex to provide billing and analytics solutions that complement our cloud collaboration platforms. These solutions help to differentiate us in the unified communications marketplace by helping our customers manage their estate more effectively."

Will Haley, Head of One Cloud Cisco

Telefonica

"Telefonica are delighted to be partnering with Soft-ex and delivering their innovative Optimiser Online Bill Presentation and Analytics solutions to our major corporate and public sector customers."

Billy D’Arcy, Managing Director Enterprise

Three

"This innovative solution from Soft-ex is viewed by Three as a core Value-Added Service and competitive differentiator for customer retention and new business acquisition."

Eóin MacManus, Business Director

Eir

"Our key objectives are to enhance the customer experience and to ensure our customers receive accurate and easy-to-follow bills. With eir Business Bill Analyser we will deliver online access with the ability to analyse bills and run reports across usage, costs and performance."

Lorraine Bracken, Head of Voice & UC

Virgin Media

"Virgin Media have launched Bill Analyst powered by Soft-ex to provide our customers with an online portal for unified visibility and online billing. The Soft-ex solution is a proven value-add- service for retaining customers and winning new business."

Gavan Smyth, Vice President

Learn More About Our Global Customers
Soft-ex deliver benefits for both Enterprise and Consumer customer segments, tailored to optimize the customer billing experience

Case Studies

Unified Communications Visibility
BT wanted a partner that could combine agile and innovative software solutions for VAS and revenue generation along with flexible support and a responsive customer-oriented team. BT selected Soft-ex as a preferred partner and key component for their BT One Cloud global strategy.

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Personalized Billing
Telefónica is one of the largest telecommunications companies in the world. With its best in class mobile, fixed and broadband networks, and innovative portfolio of digital solutions, Telefónica is transforming itself into a ‘Digital Telco’, a company that will be even better placed to meet the needs of its customers and capture new revenue growth.

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Enhanced Customer Experience
Three required a scalable and agile Online Bill Presentment & Analytics tool which could be rolled out to all of their Enterprise customers. Their key objective was to give customers visibility on their unified communications costs and to provide them with an online analytics tool to drill down on usage and trends.

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ABOUT US
Soft-ex, part of the WidePoint Group, is a leading supplier of Digital Billing Communications and UC Analytics solutions for Digital Service Providers (DSPs), UC Hosted Voice Providers and their Customers for IoT (wireless, wireline, PABX, TV, Internet). We have offices in North America and EMEA and we have customers and partners in over 90 countries globally. Customers include BT, Three, KPN, eir, Capita, Flexity & Cancom, Virgin Media, to name but a few. Our global enterprise clients include Nationwide, Unilever, Lloyds, Royal Mail & Tiffany. For more information, visit www.soft-ex.net