Patient Access Solutions Inc (PASO)

[Bockscarr]

This is pretty easily explained. I've implemented a few different chat widgets on websites at my job. This one appears to be from FreshChat based on a simple inspection of the HTML. I'm not familiar with it, but all of the ones I've used have a feature to set office hours, or detect live chat agents, so they can defer live chats to a contact form where they can respond at a later time if no one is available. They don't have this set up.

It's not professional and it's not a good look, but I've forgotten to set this up before. Not a big deal from my perspective.