I just called E-Trade where I trade. They said it has nothing to do with the company. There might be a merger, a name change, or some other reason why you have to call in. They also said that sometimes they want to check that there is not any suspected manipulation going on(I guess not since the make a market in it)! And that is all I got. Either the Brokers there are really stupid or since they are always being recorded, they have a tight muzle on.
If you want to win, learn how to play the game.