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"Patient-centered" hospitals are intelligently reshaped, the proposition of the times of Chinasoft International Cloud Intelligence Business Group.

source
http://www.chinasofti.com/news/2176.htm

2021-04-14

The epidemic has reshaped all aspects of society, ranging from personal daily consumption to the country’s digital strategy, all being transformed and upgraded in the direction of digitization and intelligence, and hospitals at the center of the epidemic are also firm in one direction. Metamorphosis. The smart hospital is regarded as the prototype of the future hospital.

Smart hospitals use information technology to improve the level of hospital governance, form a modern hospital service and management model that integrates online and offline, and provide patients with higher-quality medical services, such as mobile medicine and telemedicine. Innovative technologies such as networking to improve the efficiency and level of traditional medical services.

The smart construction of hospitals meets the needs of patients, medical staff, and hospitals. Therefore, smart hospitals must be the future development direction. There is no standard answer to what a smart hospital should look like. The pioneers are setting a benchmark. ChinaSoft International Cloud Intelligence The business group is already open.

Three Reasons for the Intelligentization of Hospitals.
Like most industries, the changes in the medical industry are also gradual. Hospitals move from informatization and digitization to intelligence. As early as 2000, our country started informatization construction, but it was limited to systems such as financial charges. After 2010, my country has mainly promoted electronic medical records, and medical informatization has entered a new stage.

At first, smart hospitals lay a good foundation for the implementation of electronic medical records. At this stage, they are more inclined to purchase the underlying infrastructure. In 2015, the hospital paid more attention to data connection and sharing. After 2018, the construction of smart hospitals has entered an online and intelligent comprehensive Upgrade phase.

When the epidemic broke out suddenly, the construction of smart hospitals did not press the pause button, but the accumulating button. In the post-epidemic era, smart hospitals have a tendency to spark fire.

The current construction of smart hospitals is promoted by three factors. First, medical care is a typical policy-driven industry. The intensive release of macro policies has promoted the depth and breadth of the construction of smart hospitals.

In 2011, the "Electronic Medical Record System Functional Application Level Evaluation Methods and Standards (Trial)" was released, which can be regarded as the beginning of China's smart hospital construction; since then, relevant national institutions have released heavy policies almost every year to address the current status of smart hospitals. guide.

On March 16, the National Health Commission issued the "Notice of the General Office of the National Health Commission on Printing and Distributing the Hospital Smart Management Classification and Evaluation Standard System (Trial)" (referred to as the "Notice"), which once again triggered heated discussions in the industry. The purpose of the notice In clarifying the functions implemented at each level of hospital smart management, it provides references for hospitals to strengthen smart management related work; instructing localities and hospitals to evaluate the development status of hospital smart management construction, establishing a continuous improvement system for hospital smart management; improving the construction of the "three-in-one" smart hospital The top-level design makes it an effective tool to improve the modern management level of the hospital.

Policies have sounded the clarion call for the construction of smart hospitals, and technology has become a means to achieve goals, and it is also the second major factor in the construction of smart hospitals.

At the same time, as new technologies such as 5G, cloud computing, big data, and artificial intelligence become more mature, the dividends of new technologies spill over to the traditional medical field and release huge potential value. Hospitals try to integrate technology with hospital business scenarios. To achieve the goal of improving hospital operation efficiency, providing patients with convenient medical services, and reducing the workload of doctors.

For example, the Internet of Things can record business scenarios that cannot be recorded. Cloud computing technology increases the storage capacity of medical data and helps hospitals store large amounts of data. Artificial intelligence technology transforms unstructured electronic medical records into structured data to assist doctors. Medical decision-making; mobile Internet reduces the time for patients to see a doctor.

Third, smart hospitals are the natural result of the hospital's development to a certain degree. Especially in the context of the new medical reform, while hospitals are short of manpower, they are also under pressure to reduce costs and increase efficiency. At present, some hospitals have carried out the construction of medical service system, reengineered the process, and achieved good results. The service level has become the core competitiveness of the hospital, and the smart hospital coincides with this goal.

What does the smart hospital lack when the sky becomes a thoroughfare?
The National Health Commission pointed out that it is necessary to establish a “three-in-one” smart hospital system of medical care, service, and management, further exert the important role of information technology in the construction and management of modern hospitals, continuously improve the modernization level of hospital governance, and form a modern integrated online and offline system. The hospital service and management model provides patients with higher quality, higher efficiency, safer and more considerate medical services. From a traditional hospital to a smart hospital, this is the process by which the hospital turns the moat into a thoroughfare.

In the Second People's Hospital of Guangdong Province, ChinaSoft International Cloud Intelligence Business Group joined hands with Huawei to create and apply the smart hospital infrastructure of the hospital smart operation center HOC brain + eight applications + digital platform through the integration of cutting-edge technologies such as AI, cloud, and big data. This whole set of infrastructure is aimed at the three major problems that smart hospitals must solve.

1. "Smart services" for patients
In view of the actual medical needs of patients, how can information technology be deeply integrated with medical services, so as to provide patients with full-process, personalized and intelligent services covering pre-, during and after-diagnostics. At present, the hospital has partially realized intelligent services, and more The level of service urgently needs to be satisfied.

The Chinasoft International Cloud Intelligence Business Group allows patients not only to have a sense of gain in the treatment process, but also throughout the entire medical treatment process. The model of HOC brain + eight major applications + digital platform also lays a solid foundation for future hospitals to further serve patients.

For example, all-in-one machines, self-service machines, mobile phone settlement systems in hospitals, appointment registration, appointment diagnosis and treatment, information reminders, including some derived services, such as parking information push, reminders, these are smart services for patients, allowing patients Feel more convenient and faster.

2. "Smart medicine" for medical staff
The informatization construction of hospitals with electronic medical records as the core can comprehensively improve the intelligence of clinical diagnosis and treatment. The data sharing of the hospital’s electronic medical records system and residents’ electronic health records is inseparable from a highly collaborative full-stack infrastructure. Data flows efficiently and freely.

The digital platform created by Chinasoft International Cloud Intelligence Business Group is like the blood that runs through the brain and limbs, fully connected with the original hospital system, and real-time synchronization and circulation of effective information through the entire process, giving full play to the intelligent clinical diagnosis and treatment decision support function. Ensure the safe and effective application of medical data and achieve closed-loop coverage of diagnosis and treatment services.

3. "Smart Management" for hospitals
A hospital has dozens of hospital operation and management platforms such as business operation, performance appraisal, financial management, cost accounting, logistics energy consumption, and integrity risk prevention and control, which makes it difficult to control the operation situation in real time. How to make data from different sources available to the hospital and realize the interconnection and real-time supervision of the hospital's internal information system is an important issue faced by the hospital's intelligent management.

The unique hospital smart operation center HOC brain of Chinasoft International Cloud Intelligence Business Group presents the overall situation of the hospital park on one screen, including security situation, traffic situation, fire protection situation, energy efficiency situation, asset situation, environmental situation, business collaboration situation, etc., Effectively provide managers with an objective decision-making basis to improve the modern management level of the hospital.

In addition, the smart hospital architecture of Chinasoft International Cloud Intelligent Business Group also reserves growth space for new businesses and new features. For example, in the post-epidemic era, the hospital industry’s demand for carbon-neutral energy saving and emission reduction, and high efficiency under the normalization of the epidemic Prevention and control make the park autonomous instead of relying on human governance, and the future of smart hospitals is full of imagination.

Build a full capability matrix from a global perspective.
At the moment when smart hospitals are taking new steps, the uniqueness of Chinasoft International Cloud Intelligence Business Group's practice is to see the multi-dimensional needs of smart hospitals through a panoramic view, plan from a global perspective, and realize the construction of a full-capacity matrix.

At the just-concluded "2021 National Smart Hospital Construction Conference", Liu Hongpeng, general manager of the Smart Park Business Department of Chinasoft International Cloud Intelligence Business Group, stated that a smart hospital should be a full-scenario smart hospital with full-scenario intelligence, full-factor collaboration, and full-service operation. . It is also from the overall perspective that Chinasoft International Cloud Intelligence Business Group can make wisdom omnipresent in hospitals.

Liu Hongpeng uses the example of Guangdong Second People’s Hospital to combine with theories. The HOC brain + eight major applications + digital platform realizes full intelligent coverage from outpatient service to hospitalization, from patient experience to medical care efficiency, and empowers hospital management from extensive to fine-grained??? Transition.

At the same time, through full connection and full integration, the realization of full coverage of intelligence in the medical business will help the construction of a full-scenario smart hospital for sustainable development in the era of new infrastructure, continuously improve medical experience, diagnosis and treatment efficiency and quality, and improve operational management and innovation capabilities , To accelerate the digital transformation process of hospitals.

If policy is the driving force for the construction of smart hospitals, then service providers such as Chinasoft International Cloud Intelligence Business Group are the converters of smart hospital construction from blueprint to reality.

What’s commendable is that Chinasoft International Cloud Intelligence Business Group deeply recognizes that if smart hospitals want to achieve a closed loop of the entire process for patients, hospitals, and management institutions, they must embrace new development concepts and adopt new technologies to make smart hospitals a new medical product. Infrastructure.

Undoubtedly, hospitals are transforming from “treatment-centered” to “patient-centered”. Smart hospitals will become the standard form of hospitals in the future, allowing all elements of the hospital to efficiently serve patients, medical staff and hospitals. As a result, Chinasoft International Cloud Intelligence Business Group is on the way.