"ya'd think at least one of those 13 employees and 6 managers would answer the phone when ya call the lab! LOL"
Same dealio with the Rent-A-Closet in Rockville, although now you get the service company (the one that rents the Rent-A-Closets) has a receptionist that politely tells you there is nobody at CDEx whom you can speak with and puts you into a voicemail system where your message will disappear into the Abyss.
I stopped at the Rent-A-Closet 5 or 6 times a few years ago over the course of 4-5 months - always during normal binniss hours (weekdays, 9-5) and nobody was EVER home at the CDEx Rent-A-Closet - and that was back when SonnyBoy Mergenthaler was getting $305,000 and hundreds of thousands (900,000?) shares of stock for allegedly managing the office.
I stopped at the "lab" several times when I was in Tucson - again, nobody home - just a locked door with the inside lights off and an empty desk with a fax and printer and a bunch of file cabinets and bankers boxes - no lights on in the front or under the door leading back to the warehouse .... errrrr... "lab" area either.
Mebbe they just don't work the 9-5 shift - perhaps they are vampires?