iVoice, Inc.(fka IVOI)

[sublime]

iVoice Appoints The Support Network UK As Approved Reseller; The Support Network Target SMEs and Call Centers with iVoice's' Speech Enabled Auto Attendant
Business Wire - October 21, 2003 07:00
MATAWAN, N.J.--(BUSINESS WIRE)--Oct. 21, 2003--iVoice, Inc. (OTCBB: IVOC), a provider of speech-enabled auto attendant and call routing platforms, today announced that it has appointed The Support Network UK as an Approved Reseller of it's Speech Enabled products. The Support Network, a UK-based supplier of communications equipment and services, will focus on selling iVoice's Speech Enabled Auto Attendant and iVoice's Speech Enabled IVR into the SME and contact center market.

"Adding a leading UK player such as The Support Network UK to our distribution network will benefit all parties and provide their customers with cost effective world beating technology" Said Jerry Mahoney of iVoice.

iVoice speech applications can be integrated with virtually any PABX on the market and uses advanced speech recognition technology to answer, transfer and make telephone calls. The Speech Enabled Auto Attendant is a powerful and cost-effective tool that delivers natural speech recognition in a shrink-wrapped form, which is what many evolving businesses want. Because it allows you to contact people simply by saying their name, iVoice simplifies what can be a long and laborious process into a simple, one step communication connection.

When callers ring in, the system simply asks them whom they'd like to speak to and then automatically transfers them to the correct extension. To make internal and external calls, users just say the name of the person they want to talk to and the system automatically puts the call through. iVoice also incorporates unique mobility features which enable individuals to control if, when and from whom they wish to receive calls.

iVoice Speech applications are ideal for call centers, allowing them to use speech recognition technology to reduce the high percentage of missed or lost calls by ensuring callers are connected to the right person first time. It's perfect too for companies with remote employees. All people have to do is say the name of the person they want to contact and the call is put through - wherever they are.

About The Support Network UK:

The Support Network UK provides complete Converged Solutions to the SME marketplace within the UK. Our comprehensive portfolio of products will be complete by utilizing the iVoice speech-enabled communications systems. The iVoice product range will be available through our National Network of partners and fully supported from the UK. Speech is the most Natural form of Interaction and Our Customers and Partners will achieve significant process improvements leading to improved Customer relationships and accelerated growth.

About iVoice, Inc.

iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. Its speech-enabled communication systems and software are designed to be cost effective solutions that improve a users calling experience by streamlining the call handling process through speech recognition technology. iVoice has demonstrated and met interoperability standards for many of the world's top telephony equipment manufacturers' PBX systems.

NOTE: Any statements that are not historical facts contained in this release are forward-looking statements. It is possible that the assumptions made by management for purposes of such statements may not materialize. Actual results may differ materially from those projected or implied in any forward-looking statements. Such statements may involve risks and uncertainties, including but not limited to those relating to product demand, pricing, market acceptance, the effect of economic conditions, and intellectual property rights, and the outcome of competitive products, risks in product development, the results of financing effort, the ability to complete transactions, and other risks identified in this release, and the Company's Securities and Exchange Commission filings.


CONTACT: iVoice, Inc.
Investor Relations:
Dolores Serafin, 732-441-7700
and say "Investor Relations"
[e-mail]
www.ivoice.com





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