Company announces new technology improvements and first contract obtained for its use. Keep on innovating
(“Reliq” or the “Company”), a rapidly growing global telemedicine company that develops innovative Virtual Care solutions for the multi-billion dollar Healthcare market, today announced the launch of its new multilingual Interactive Voice Recognition product, iUGO Care IVR, and a new contract with a physician practice in Maryland to use iUGO Care IVR with both their English- and Russian-speaking patients.
“We have incorporated Interactive Voice Recognition (IVR) in the iUGO Care platform to support patients who are using their own, non-connected monitoring devices, have cellular or internet connectivity challenges or simply prefer an automated daily phone call in the language of their choice as a reminder to collect their vitals,” said Dr. Lisa Crossley, CEO of Reliq Health Technologies, Inc. “The new product uses Interactive Voice Recognition to communicate with patients in any language, record patients’ self-reported readings and automatically upload the data to the iUGO Care platform, where it can be accessed by their care team. This solution is of particular interest to private insurers and employer-sponsored insurance plans who want patients to use their existing, non-connected biometric monitoring devices. Clinicians can also leverage existing Medicare reimbursement codes for Remote Patient Monitoring involving self-reported data. This is a highly scalable product that will allow us to serve a large patient population that was not previously addressed by standard Remote Patient Monitoring technology."
The Company has signed a new contract with a physician practice in Maryland to provide Remote Patient Monitoring with Interactive Voice Recognition to a significant Russian-speaking patient population. Onboarding started in Maryland this week. The Company expects to expand the IVR product offering into additional geographies requiring a variety of different languages later this quarter."
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