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Monday, December 14, 2020 7:39:13 PM
We worked with @Microsoft to create an AI-driven crisis communication channel, helping bridge the government-citizen information gap during #COVID19. Read more: https://t.co/TIa6il4Ihn https://t.co/TIa6il4Ihn
— Accenture (@Accenture) September 11, 2020
I think the most convincing evidence that sums up that tweet is the link below that describes in detail how Accenture & Microsoft worked with Digital India (one of CLX Health’ s following along with Accenture) on India’s MyGov
https://customers.microsoft.com/en-us/story/857936-digital-india-government-power-virtual-agents
Who knows maybe this is what JG’s proof of concept (POC) tweet was about...
Easy-to-deploy bot solution
With the number of COVID-19 cases rising in the country, Digital India knew it needed to take action quickly. Accenture and Microsoft proposed a proof of concept (POC) for a chatbot solution using Power Virtual Agents to build a bot on the MyGov website. Digital India received technical support from Microsoft Power Virtual Agents Product group and Customer Advisory Team, working closely with the Accenture team to deliver the Power Virtual Agents bot. The agency was happy with the POC and decided to create a bot persona named MyGov Saathi, which means “friend” in Hindi
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