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Re: eastunder post# 145

Thursday, 10/08/2020 4:01:54 PM

Thursday, October 08, 2020 4:01:54 PM

Post# of 294
Still don’t have a modem. Was told it would be here two days ago. Called yesterday and found out the order was never completed. Don’t know how they could tell me the modem would be here two days ago if the order was never completed.

So after another 45 minutes on the phone I got the lady to complete the order, I think. This time I got what was supposed to be a verification email. Email doesn’t say anything about a modem or order number. According to it I ordered some “terms of service”. Called back to verify order was completed. Another 20 minutes on the phone they verified the order was completed and should be here tomorrow, two weeks to get a modem if it shows up tomorrow.
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