FOREX TRADERS

[ultimatepick]

GFT Forex is retarded!

These guys calculate their HLOC (high.low.open,close)from 0 GMT to 0 GMT ie 7pm EST instead of 5pm (the end of a normal trading day)
SO I get this ctl file for Dealbook 360 to calculate the pivot points and the damn thing is not calculating according to the HLC of the day.

It is only after the conversation below that I found out what they are doing.

Pretty damn retarded right?
Or am I retarded?
The end and beginning of a trading day is 5 pm Eastern right?
Or is it the beginning of the Japan session at 7pm EST (that would be stupid cause Sydney has already started at 5pm)
http://www.forexmarkethours.com/


Please shed some light on this!
Thanks!

Ultimatepick




Welcome to Global Forex Trading! Please wait for a site operator to respond.
You are now chatting with 'David'
David: Thank you for contacting technical support. How may I help you?
Joe Black: Hi! How do you calculate your HLOC values? from 17:00 EST to 17:00 EST? I asl because I see problems with the values
Joe Black: daily chart
David: they are from 0:00 gmt to 0:00 gmt
Joe Black: for the EUR/USD the daily chart says we closed at 1.3101 but the minute chart says 1.3096 on the minute chart at exactly 17:00
Joe Black: oh
David: that make more sense on your values?
Joe Black: Is there a way to change it to 17:00 from 19:00 ? it put my pivot point calculator ctl file out of whack ... The new trading day starts at 5 oclock EST right?
Joe Black: ot does the trading day start at 19:00 GMT?
David: ctl file is based on your clock on the computer
David: you probably wont' be able to use it on daily charts
Joe Black: japan gmt
Joe Black: oops wrong windows
Joe Black: use what? the pivot point ctl?
David: okay start again.. which ones are you trying to change?
Joe Black: actually the question is the following ... do you guys consider the start of a new session the beginning of the japan session at 19 GMT?
Joe Black: or is it the end of the new york at 17 GMT
Joe Black: 19 gmt = 0 gmt sorry
Joe Black: damn time zones
David: okay... session for your pivot point?
Joe Black: i want my povot point to start at 22 gmt and end at 22 gmt the next day .... end of new york to end of new york
Joe Black: as it is right now the daily starts at 0 gmt
David: what is the time on your computer set to
Joe Black: -5 gmt
David: and you are using the pivot point that was sent to you in a ctl file
Joe Black: yes
David: now that pivot point is based of your clock on your computer
Joe Black: what does that mean? I would like the daily charts to show the HLOC from 22 gmt to 22 gmt instaead of 0gmt to 0 gmt ... is that possible?
Joe Black: forget about the pivot point software
David: no
David: it is set to 0:00 gmt
Joe Black: set by you guys right? hard coded?
David: hard coded into the software correct
Joe Black: ok i get it .... but why did you do that? the end of the day is the end of new york
Joe Black: just curious .. thanks
David: yeah not problem
David: Is there anything else that I can help you with today?
Joe Black: lol
Joe Black: No it is ok
Joe Black: thanks for your help
David: not a problem
David: Thank you for contacting GFT, have a wonderful day. Please do not hesitate to contact us again