SMS Alternatives Inc (CICN)

[JJ24]

Great technology for the worked current situation !

Cicero provides desktop activity intelligence and improvement software that enables companies to monitor people, processes, and technology, to identify areas for improvement, and to implement change using existing technologies. Cicero Discovery is used to collect any activity and track business objects across time and across multiple users as well as support big data initiatives by capturing the customer journey at various touch points within an organization. Cicero XMA(R) improves contact center and back office performance by integrating, automating, and presenting information. Cicero EDGE further addresses challenges of security, compatibility, and usability at the fraction of time and cost as other approaches by delivering integrated enterprise mobility. Cicero helps customers such as Nationwide and UBS perform to their potential and rapidly build enterprise value by reducing cost, improving operations and increasing employee productivity.