I've dealt with their Customer Service three times, once getting kicked up to a sales rep for a larger, custom order. Each time was extremely impressed by their professionalism, courtesy and speed. Maybe the employee pool in southern Utah was one of the prime motivators in moving the whole operation there. When you encounter an organization with good customer service, it's always indicative of the treatment and support they are receiving from higher up.
Saluting the best Southern "Jam" band... Ever!
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