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Re: Hidden post# 6058

Thursday, 06/11/2020 2:40:48 PM

Thursday, June 11, 2020 2:40:48 PM

Post# of 6773
No, I haven't used any of those platforms. I'm in an entirely different industry. I think issues are eternal and that would be consistent with my industry too.

Our industry standard was just user hostile. But I didn't realize that until I was acquired and put on the new software. Which I HATED because it was "harder" and "user hostile" only because change is so hard. Plus, I wasn't trained properly. Now I love it and realize that it's actually much more usuer friendly. And it is more powerful. Hence, the first mover advantage in experience is important. Market share grabs early are important.

I like my company's proprietary software much better, but it has more bugs. It's always coming out with a new version. A new fix, a new bug addressed. And usually when one is fixed, it makes another issue somewhere else pop up. And as we transitioned to working from home, we have other issues that are still being worked out. I had an issue yesterday I gave to tech support and I just got dismissed. They just fixed it. I keep trying to explalinto them that the procedure is going to cause problems when it gets to us (our department) -- oh forget it! I'm tired of arguing. They'll see. I'll just let the problem back up until they have no choice but to open their ears. LOL

But, yeah, I think that's just par for the course across any industry. I'm just applying my experiences to the cannabis industry and listening to those "issues" as parallel sounding to my experiences.

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