Friday, January 24, 2020 1:42:27 PM
Since their primary business is the app, they can handle and support the app remotely. Also customer service calls can be handled from people's home offices and they do not need to be in the office.
Have you ever made a reservation for Hilton?
The reservationists take your calls from their home and they are connected to their system over the web.
Case in point, they have very little overhead costs to sustain the business and hence their largest cost has been marketing.
With SuperBowl, it is like having free publicity/marketing with so many tourists, vacationers staying for winter and spring and with YouSmartt, they will grow their name recognition/brand awareness.
Smartt. Very Smartt.
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