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Re: None

Monday, 12/23/2019 11:18:17 AM

Monday, December 23, 2019 11:18:17 AM

Post# of 83012
Over the weekend, I received a couple of emails from CVSI indicating I had an unpaid account and needed to take care of it. I knew this was false, so I responded. I got an answer that said they were having a glitch in their computer billing system and to ignore those emails. While I was happy to get the quick response, I did notice the very brief message seemed to be lacking in public relations skills. While it solved my individual problem, it left me thinking there could have been a more thorough response that made them look 'professional'. Was wondering if anyone else received the email saying you still owed them money?