AI EHR adopted for Canadian-based Northern Health in B.C.
Canadian-Based Northern Health Adopts Nuance AI-powered Dragon Medical One to Revolutionize Care Delivery Across British Columbia Nuance’s speech recognition platform promotes care team collaboration, improves clinical documentation efficiency and physician mobility at Northern Health
BURLINGTON, Mass. and PRINCE GEORGE, BC, June 5, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), an industry-leading provider of AI-powered solutions, today announced Canadian-based Northern Health has revolutionized its approach to care delivery with Nuance’s cloud-based Dragon Medical One (DMO) and PowerMic Mobile (PMM).
Northern Health’s leadership team selected Nuance’s innovative technology solutions to support its 1,000 physicians who provide care to more than 300,000 patients annually in northern British Columbia. It was clear the Nuance technology streamlined the documentation process, improved the quality, and provided immediate real-time access to patient documentation.
DMO and PMM serve as an enterprise-wide, front-end speech recognition solution for Northern Health, providing quick and easy documentation within the electronic health record (EHR) to standardize clinical documentation and spur adoption rates across its organization.
“We needed a solution that would help us de-silo the Canadian healthcare system, provide our workforce with an efficient way to accurately capture a patient’s complete story at the point-of-care, and provide an integrated approach across the care continuum—this is where Dragon Medical One was magic,” said Lisa Gregoire, Director of Health Information Management at Northern Health. “Successful implementation across our organization has increased physician confidence to adopt new technologies like speech recognition and has increased our physicians’ ability to effectively direct patient care.”
The Dragon Medical One cloud-based platform offers flexibility and portability, enabling physicians at Northern Health to access patient notes regardless of where they might be working on any given day. Nuance brings the power of speech directly to EHRs to drive Northern Health’s mission to redesign how primary and community care is delivered.
“Because speech recognition is integrated directly into the electronic health record, it’s easier for physicians to provide richer documentation in a timely way,” said William Clifford, MD, Chief Medical Information Officer at Northern Health. “There’s no question, better, faster documentation supports better, safer care.”
“Our solutions redesign the way physicians interact with technology across the world,” said Michael Clark, General Manager of Provider Solutions at Nuance. “We recognize Northern Health as a leader in the industry, paving the road for other organizations in Canada to adopt interoperable innovations to improve the daily routines of physicians and care teams while enhancing the continuity of patient care.”
To read the full Northern Health case study, click here.
