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Sunday, May 05, 2019 6:27:23 PM
In a typical engineering environment every software that is purchased to be installed in a product has to have support for maintenance purposes. And support is not free even with open source software. The software may be free but the support is not because somebody has to get paid to fix the thing.
It could be that you are guessing correctly and this is a special case of the first install and so there is free support. Who knows but such a thing is very unconventional.
So I give you the benefit of the doubt for now.
Wait and see!
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