Thursday, April 04, 2019 4:05:31 PM
2.) Cicero Insight - is a measurement and analytics solution that collects and presents high value information about quality, productivity, compliance, and revenue from frontline activity to target areas for improvement. Powered by Cicero’s Deep Sensor Technology including our System Sensors, our Session Sensors, our Activity Sensors and our Process Sensors, Cicero Insight collects activity data about the applications and workflows being used and makes it readily available for analysis and action to the business community.
3.) Cicero Automation - delivers all the features of the Cicero Discovery product as well as desktop automation for enterprise contact center and back office employees. Leveraging existing IT investments Cicero Automation integrates applications, automates workflow, and provides control and adaptability at the end user desktop.
4.) Cicero Automation - also provide Single Sign-On (SSO) and stay signed on capability. The software maintains a secure credential store that facilitates single sign-on. Passwords can be reset but are non-retrievable. Stored interactions can be selectively encrypted based on the needs of the enterprise. All network communications are compressed and encrypted for transmission.
As of December 31, 2018, we had a working capital deficit of $3.5 million. Only $3.5 million.. I get this feeling there’s a lot of funding In the future to get this ball rolling again.
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