So, the feedback is....
BT have done their bit and the line or "big pipe" is installed and turned on. Next thing that's needed is the DSL link to be sorted, which is down to NTL. This was scheduled for the end of November. However, according to my mate, word came down from on high at the NHS that they wanted it sorting sooner, so it's due to be all linked on Friday. Should be live by lunchtime, and he's been told to make sure it all goes through smoothly.
Maybe we'll hear from external sources end of this week, beginning of next....