Good-IR will be CEO Alan Grofe/RavePops, look him up with that term if you haven't been following the earlier DD and his FB and YouTube posts - also news articles - my feeling usually is, even if they don't reply they know "we" are out here suffering real losses.
Have them ask themselves how they sleep @night IF they're decent people as Grofe claimed to be - hope you do get an answer!
This really has potential in the CBD "space," it's a good shell - miracles do occasionally happen.
It's "just money," enjoy it but can't let being upset about losing sometimes get in the way of enjoying your life.