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Alias Born 03/04/2019

Re: Quintessence post# 585

Tuesday, 03/05/2019 4:01:57 PM

Tuesday, March 05, 2019 4:01:57 PM

Post# of 887
I was surprised too. I thought their products would be awesome given how expensive their machines and cartridges were. They had to replace our first filling machine, then they had to replace the motherboard. The needle adjustments were a hassle. I would have thought that their cartridges would have been a perfect fit. Instead they were leaky, a lot of issues with cotton absorbing my oils, and not filling correctly but
Ispoke with people at a few trade shows and I found a lot of people were very dissatisfied with the lack of quality of their products, the terrible response times, and the lack of dedication to resolve issues.
I think they've been in business for 5 years, so they aren't too new?
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