Tuesday, January 08, 2019 3:07:02 PM
I've been figuring this out and collecting data to share with the group. I've setup an email address to keep better track as well: cvsitracker@gmail.com - Please email me if you want to help!
- When you order from CVSI website, you get three emails containing three invoices.
- The first and third invoices have the PlusCBD logo and are the same invoice. This has confused the data collecting effort in the past on this board.
- The second invoice has the CV Sciences logo and is a different invoice from the first and third emails/invoices.
For now, all the below numbers are important as I fill out my spreadsheet to gather a good data set. As I collect more, CONSISTENT data I will update the group. A lot of numbers have been passed around the board previously but none of it made sense because people were confusing the various invoices just like I was.
If you do not receive any of the below emails from CVSI when you order, please check your spam.
Please see the below and send me your numbers. Just copy and paste the below and fill in your numbers to me. You can also just email cvsitracker@gmail.com which makes things easier.
Email / Invoice 1:
A few minutes after you complete your order on the CVSI website you get an email and attached is a preliminary invoice.
This invoice has the PlusCBD logo on it.
It is nicely formatted and will say something like the order needs 1-2 days for processing
Invoice #: (Number A) (This is in the email AND on the attached invoice) 293785
Order Number: (Number A-year) (This is ONLY on the attached invoice) 293785-2019
Email / Invoice 2:
A few days after you place your order you will receive this second email that is pretty bare with text that starts with "Dear Sir or Madam," and attached is an invoice. It also has an FDA disclaimer at the bottom of the email.
This invoice has the CV Sciences logo on it.
Date: DATE
Invoice Number: INV-(Number B)
Sales Order Number: (Number C)
Delivery Number: (Number D)
Your Reference: (Number A - matches the two numbers from the first email)
Fulfillment Date: DATE
Customer Number: Don't Need
Email / Invoice 3:
10-120 minutes after receiving Email/Invoice 2, you will receive a third email that is nicely formatted saying that your order is complete and another invoice is attached.
This email contains your UPS tracking number
The attached invoice is the SAME invoice you received in your first email.
Invoice #: (Number A) (This is in the email AND on the attached invoice) 293785
Order Number: (Number A-year) (This is ONLY on the attached invoice) 293785-2019
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