Canopy Growth Corp (WEED)

[Wo]

Dear Xxxxxxx,

Thank you for placing Order 9928x with the OCS. I apologize for the delay in getting your package to you.

Our staff have been working around the clock to fulfill customer orders – we have received over 150,000 orders since legalization.

The huge volume and complications related to rotating strikes and mail backlogs at Canada Post will mean longer-than-expected delivery times for some people.

While many orders have been shipped, customers will continue to see delivery times that are longer than anticipated. Please rest assured that you will receive a Canada Post tracking number when your order is ready to ship.

The OCS has taken steps to increase capacity at our processing facility to help meet this great demand so that we can get more packages out to customers.

I thank you for your patience as we continue to process orders. We are committed to the highest standard of customer service, and we are taking steps to ensure we can achieve this standard.

Sincerely,

Patrick Ford
President, Ontario Cannabis Store