Friday, October 26, 2018 2:40:22 PM
Message:
We appreciate you sending this email. Further to your telephone call this morning your message has been passed to our CEO, Rahmin Mohamed, and he is currently in a meeting and will be reviewing your comments and concerns later this morning.
Have you reset your system for our new symbol - LIHT for Canada and LIHTF for the US? We have not had others contact with the same concern you have regarding TD Ameritrade but as mentioned in your conversation this morning we know that there were troubles across the platforms yesterday -- one of our largest brokers was able to sell from his bank but could not buy from his bank and this was being reviewed by their bank.
We will follow up further and get back to you as soon possible. We appreciate your patience and understanding.
Waiting to hear more as of posting this message.
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