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Improving Convenience for All, Conduent to Bring Digital, Cashless Payment Options to NJ TRANSIT

Technology upgrades will offer multiple fare payment options for customers

Sep 26, 2018, 06:45 ET

FLORHAM PARK, N.J., Sept. 26, 2018/PRNewswire/ -- Conduent Transportation, a business unit of Conduent Incorporated (NYSE: CNDT), has begun incorporating advances in payment technologies into NJ TRANSIT's fare payment system that will enable customers to "tap and ride" using their mobile devices and other cashless payment methods, such as contactless bank cards.     

As part of the project, more than 500 ticket vending machines, 200 platform validators and 65 fare gates will be refreshed to accept payments via mobile phones and contactless bank cards. Conduent will also add 2,500 validators on buses so riders can easily tap on to validate or pay their fare.

Conduent's contract with NJ TRANSIT began earlier this year and will include four phases over a five-year period. The company's travel account system, once upgraded, will securely process all user transactions, deducting fares from riders' account balances, recognizing a monthly plan or directly debiting their payment card, or their PayPal, Apple Pay or Google Pay account. Customers will also be able to access their transit accounts to view transaction details and manage their travel expenses.

"Advances in telecommunications combined with the rollout of contactless bank cards and mobile wallets allow agencies to offer alternative payment options to their customers," said Mick Slattery, CEO, Conduent Transportation. "The enhancements to NJ TRANSIT's fare payment system will enable the agency to focus on its core mission of transporting people, while we make sure the technology continues to deliver an enhanced rider experience."

Conduent Transportation is a leading provider of public transportation and mobility solutions – including electronic toll collection, parking management, and advanced transit and safety systems – that offer automated, analytics-based and personalized services for government agencies and their constituents. The company has been helping transportation clients for more than 40 years and operates in 27 countries.

About Conduent  
Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, combined with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.

Conduent's differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at www.conduent.com.

https://www.prnewswire.com/news-releases/improving-convenience-for-all-conduent-to-bring-digital-cashless-payment-options-to-nj-transit-300719019.html

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