Universal Global Hub Inc. (UGHB)

[MadeBucksOnThis]

EVRT IS HIRING,

(So it begins)

https://ecardinc.com/2018/02/23/bilingual-english-mandarin-new-position-for-customer-service-specialist/

BILINGUAL ENGLISH/MANDARIN New Position for Customer Service Specialist


Job Description:

Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
Ability to learn and understand technology to assist customers with self-service needs
Utilizing personal skills to elevate customers’ degree of satisfaction
Displays passion, commitment and drive to deliver an experience that improves our customers’ financial lives
Applies strong critical thinking and problem-solving skills to meet customers’ needs
Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
Availability to work weekends and/or extended hours as required to operate the business
Qualification:

Customer orientation and ability to adapt/respond to different types of characters
Prior experience servicing and delighting customers
Experience in financial services and prior knowledge of financial services industry, products and solutions
Experience in telecommunication industry or bank relating customer service is a plus
Ability to multi-task, prioritize and manage time effectively
Bilingual level Mandarin and English speaking preferred
Desired skills:

Experience in financial services and prior knowledge of financial services industry, products and solution
Knowledge of banking products and services
Prior experience servicing and delighting customers
Required experience:

Customer Service Relative Experience at least 2 years
Required education:

High school or equivalent
Required language:

Mandarin
To Apply:

Please submit your resume with a cover letter indicating position to: [e-mail]