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Re: starman2 post# 268459

Tuesday, 09/05/2017 11:35:57 AM

Tuesday, September 05, 2017 11:35:57 AM

Post# of 341724
OMG! That is the response to my question? A few yelp reviews that span 9 years! LOL I have seen the pictures and the place is a dump! But back to my question. If this has been such a great destination spot where are the revenues? Why hasn't the hotel been at least updated or expanded to handle all those ever increasing tourist? The way you make it sound that hotel and campgrounds should have been making money hand over fist. But the reality is that the place is a dump with very few visitors that makes very little money.
The real question though is where will ERBB get the money to invest in this venture? It is fact that they have a pile of debt, little to no revenues and very little cash on hand? So where will they get the money? It is a legitimate question that deserves a better response than a link to yelp with a few reviews spanning 9 years.


By the way here is one of the more recent reviews (2/22/2017) from the link you sent me. The place is a dump!



2/22/2017

Booked through Airbnb. I called ahead to let them know I was checking in after 5pm as outlined in their listing. I was told they'd be there until 6pm. I got there around 5:30 and nobody was there so I walked to the trading post to figure out what to do. The girl pulled an envelope with a note in it off the window (taped outside) as to where the key was. I got my key and walked in and noticed a pretty dirty common area-water cooler and coffee pot among other things. I went back to my room at the end of the hallway and noticed it was a shared bathroom-something that was not evident from the listing HEADER. It says private room, 1 room, 2 beds, 2 baths. You have to scroll down further to see it was shared with all of the other rooms. I had to go to the bathroom and noticed the door wouldn't even lock. This made me even more uncomfortable than the weird shack/trailers out back and the half a dozen feral cats lurking outside. The bedding looked old and very worn, the paint is cracking off the walls as you can see in the picture, and I have another picture of the note they have to guests saying keep trying for hot water, they promise it exists. This is all unacceptable but the things that made me leave immediately is when I came out of the bathroom I noticed a very young looking girl go into a room with a much older man, a biker. It looked like an uncomfortable situation like underage prostitution. I walked around the main area looking at the pictures of the history of the hotel and heard weird screaming sounds from that room. I had enough in 15 minutes to feel unsafe and that this place was unsanitary. I wrote a note, which I also have a picture of, that this is not what the ad looked like, and that I was not staying there. I put the keys back in the box, ran to my car and drove another hour and a half to Las Vegas where I could find a clean, safe room. I tried calling the Airbnb help line that night and got no answer. I requested my money back and received a message asking me to call Roxanne. I called 5 times with no success so I left her a message asking her to call me when it was convenient as I might have just been missing her with strange cell signal on the road. I never got a call from her. I called her again today and finally talked to her at which point she told me that she wouldn't be refunding my money because it had been a holiday weekend and she could have rented that room. Whatever the holiday weekend has to do with the fact that I was so uncomfortable I left and drove another hour and a half and paid $147 for a room in Las Vegas, is beyond me. I told her I was going to contact Airbnb and also leave a bad review and she asked if I was threatening her. I told her no, if she didn't want to refund me, then that's what I was GOING to do, not a threat when I'm following up on it.