As the product itself - alone, it rates Ok compared to its peers. There are many low ratings for: cost & customer service, otherwise, IMO it would be in the 6/7, maybe 8 realm.
Many don't like the monthly re-curring charges, and customer service's lack of prompt response in stopping the re-curring charges (and re-crediting the credit cards).
Also, the cost ... once the acquisition is complete, if MMEG could streamline the product line and possibly re-brand it at, say $49.99 -- IMO that should fix that issue.
Hard to find 9/10 because those type of products effect people differently.