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Re: 2times2 post# 32250

Wednesday, 08/02/2017 7:08:02 PM

Wednesday, August 02, 2017 7:08:02 PM

Post# of 41789
More bad news for Amazon Sellers like Bemax.

If BMXC keeps shipping the diapers themselves they will have a problem.

"Amazon sellers are up in arms over a new returns policy that will make it easier for consumers to send back items at the merchant's expense.

Marketplace sellers who ship products from their home, garage or warehouse — rather than using Amazon's facilities — were told this week by email that starting Oct. 2, items they sell will be "automatically authorized" for return.

That means a buyer will no longer need to contact the seller before sending an item back, and the merchant won't have the opportunity to communicate with the customer. If a consumer is returning an electronic device because it's difficult to use, for example, the seller won't be able to offer help before being forced to pay a refund.

"Customers will be able to print a prepaid return shipping label via the Online Return Center instantly," the email said.

Additionally, Amazon said that it's introducing "returnless refunds," a feature that the company said is "highly requested by sellers." The change enables sellers to offer a refund without taking back an item that may be expensive to ship and hard to resell."

IG

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