Yea I had to personally go to the store, then I entered my personal phone number on like a kindle or a pad of some type You have to actually ask if they have a rewards program and if so, kinda the structure of it. Some the more you buy, more points you earn..... that's livwell.. All the rest just Send you deals via text, for what deal they need to have to get rid of either an abundance of marijuana or just old marijuana. As a buyer I have seen both situations. Hope this helps your question :-)