kattareya.an (Grab)
Apr 14, 05:46 +08
Dear XXX,
Firstly we would like to apologize for the delay in our response due to overwhelming emails. Following your question regarding Grabbike fares, we would like to inform you that our fares calculation is based on the distance covered based on google maps, and its fixed prices showed on Grab app just before you make a booking request.
We always aim to outserve, so thanks for writing in about your experience. We'll use this to make your next Grab much, much better.
For further inquiries, please contact the Grab team via our office number +6620212500 or drop us an e-mail at support.bkk@grab.com
Thank you for using Grab.
Warm Regards,
Kattareya Anannub
Customer Experience
Representative
Grab Thailand
XXX
Mar 27, 12:35 +08
Hello
I have a question about how Grabbike calculates fares. I've been reading about how Thailand may be requiring the use of meters instead of GPS calculations.
Is Grabbike using or considering using meters for fare calculation?
Thank you
XXX
