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Alias Born 05/30/2006

Re: None

Monday, 08/28/2006 2:24:54 PM

Monday, August 28, 2006 2:24:54 PM

Post# of 26833
Response back from Time Warner..

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you within 24 hours.

Thank you for allowing us to be of service to you.

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If your issue remains unresolved, please update this question here.


Subject
Channel question.

Discussion Thread
Response (Bryon) 08/26/2006 07:12 AM
Dear Xeng Vang:

Thank you for writing to Time Warner Cable.

Decisions concerning channel and package additions are made at the corporate level. Your request is being forwarded to our programming department. We will keep you updated, as information becomes available to us. We are anxious to please our customers, and we appreciate your input.

If we can answer any additional questions or account concerns, please feel free to respond to this email below. You will notice that your email has been assigned an incident number as to remain in constant contact with me until you feel your questions and concerns have been answered to your satisfaction. If we can assist you in the future with any questions or account concerns, please feel free to visit us online at http://www.timewarnercable.com/milwaukee or email us at timewarnerwi@custhelp.com.

Thank you for using Time Warner Cable!

Bryon Landolt
Consumer Contact Department
Time Warner Cable
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