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Thursday, December 01, 2016 11:02:41 AM
Consumer Complaints and Reviews
C. of Swainsboro, GA on Oct. 8, 2016
Satisfaction Rating
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I own a reputable small business which has been selling products online for the past twelve years. Our reviews on every other site are near perfect. We've even received an award for top five internet companies for our line of business. PissedConsumer.com has recently became a thorn in our side. It publishes so-called consumer reviews without any verification or proof whatsoever that the person writing the review has actually made a purchase from our company. It then charges big bucks to remove the complaint! They won't even list the price on their website for this service, you have to call for a "quote" to have the complaint removed. Oh, and for $250 per month they will let you "screen" the complaints prior to them posting them. Ha, what a joke!
How do I know if PissedConsumer is writing the complaint themselves just to extort money from my business? (There are a couple of complaints on there that we have no idea who the customer is nor do we have any record of them buying anything from us.) This has got to be illegal... What a racket they have going on. And shame on Google for allowing them to come up so high under the search engine results when our business name is googled. I will be the first one to sign up for that class action lawsuit!
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