Anybody who has ever had a credit card knows this----- Alleged or possible fraud or misuse of somebody's credit card is not taken lightly. This fiasco will bring the "wolf" to Bennys door. How difficult can it be to at least have an automated system or hire an employment "temp" to answer calls and e-mails ? He's not bungling or stupid, he's simply crooked. Laundering REDG funds through his printing company says it all. How many criminals and con men have you seen in the news? All say the same thing---ignorance--I didn't know.