SmartMetric Inc (SMME)

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Apple staff breach privacy - human factors

Apple sacks several Carindale staff over claims photos accessed in privacy breach

Apple staff breach privacy

[What is often forgotten by those choosing to use the so-called sexy technology - Apple Pay and Samsung Pay - is that there are so many human factors still involved with that device as well. Here is an example of humans who have access to your sexy technology and who abuse the trust we all place in them. They are supposed to be there to service your device and to protect your world while doing so. But NO, they think its cool to breach that trust and pry into your private world and sneak a look at your photos. Cool?? No way! It matters not that they did nothing else with the photos other than look at them. i am sure there are criminal offences for such actions. What is important here is that the sexy technology leaves much to be desires in and of itself as highlighted many times recently - it don't work reliably, it blows up, it cannot be charged or carried in certain places, many vendors don't use or want to use it, it has too many limits and restrictions, and now we see the other side where the humans involved in the technology cannot be trusted when they get their grubby little hands on your stuff. So why use it??
A credit card however - especially with the enhancements Smartmetric says it is trying to attach - does not blow up or smoke out the joint, can be charged every time you use it (if the Smartmetric card does what they say it can), can be carried everywhere, and is secure (if you treat it right by not giving to others or giving your pass to others, and protect it from skimming by use of the biometric security technology mentioned by Smartmetric. I will stay with my credit card if you don't mind, and leave the tap'n'go stuff to the folk who want to transfer risk to others, to those who do not want to take responsibility for their own property, to those who think they have no time to keep their hard-earned money safe and secure from fraudsters, and to those who want to risk having other trusted humans interfere with their lives by intruding into the private parts of their phones.]


Allegations employees of an Apple store in Brisbane breached the privacy of customers by accessing their photos are being investigated by the Australian Privacy Commissioner.

Apple said it had sacked several staff at the Carindale store, in the city's east, after photos were allegedly accessed on phones customers had brought in for repair.

In a statement, it said there was no evidence that customer data or photos were inappropriately transferred, or that anyone was photographed by the employees.

"We are investigating a violation of Apple's business conduct policy at our store in Carindale," the statement said.

"We have met with our store team to let them know about the investigation and inform them about the steps Apple is taking to protect their privacy.

"Apple believes in treating everyone equally and with respect, and we do not tolerate behaviour that goes against our values."
Australian Privacy Commissioner Timothy Pilgrim said the commission would seek further information from Apple.

"This is an important reminder that all organisations that collect and manage personal information need to embed a culture of privacy and ensure employees understand their responsibilities," he said.

"Organisations must also take reasonable steps to protect the personal information it holds from misuse, interference and loss, as well as unauthorised access, modification or disclosure."