I think they do care, but need their care to move into action with company awareness promotion. They need an IR communications specialist whether in house or third party(ies). Of course this has its cost upon consolidated AISC, which mngt is currently working hard to keep down and lower, in particular via production.
I understand your frustration. In particular being down, and for years now, and where mngt ain't gettin' out there getting out the good word about Banro.
Refi is huge. And a CFO is needed.
Seems do as Kondrat does, may be a decent strategy.
