Based on the terms and conditions and the fact they already stated the box will ship - this is nowhere near the "epic failure" stage. Epic failure could be two ways - one it never gets delivered (which I don't believe will happen), or two- the contents are so horrible no one will want the second box.
No doubt this is not a great situation in terms of turning a corner and getting this going. But, in my opinion based on the timelines, I was going by the 15th date as the latest to receive the box before it is a very serious problem. No, I'm not saying this isn't a problem - it is not good whenever your customers are not happy, and no doubt they should have cleaned up the confusion ahead of time regarding the late boxes.
They absolutely have to get another update out asap to keep customers informed. I'm calling medallion on Wed. regardless so we'll see then.
August box by the way I feel will then be critical get out on time to show the issue is fixed and not things are running on time. No, there is no way to say it will be late at this point - way to early for that. You can so you think it will be, or your opinion it will be based on the first one and the history of things, but just throwing out "it will also be late" is pure speculation.
We will soon see how things play out. docg
