Yeah, but you didn't know Yahoo was going to do to their service the equivalent of what Coke did when they brought out New Coke!!
All this increased traffic was a bit of a surprise to put it mildly!!!!
I think most people understand and will be patient while you get things fixed.
"Sort of" is such a harmless thing to say. "Sort of". It's just a filler. "Sort of" - It doesn't really mean anything. But after certain things, "sort of" means everything. Like after "I love you" or "You're going to live" or "It's a boy".