Top Image Systems’ US Patent Application Allowed for Issuance as a Patent
TIS Invents Unique Method for Mail Classification and Automatic Response Generation
TEL AVIV, Israel and PLANO, Texas, April 05, 2016 (GLOBE NEWSWIRE) -- Top Image Systems, Ltd. (TISA), a global innovator of intelligent content processing solutions, announced today that the United States Patent and Trademark Office has examined the application filed by TIS in 2013 to protect our unique method for mail classification and automatic response generation and has allowed for its issuance as a patent.
This patent will protect TIS’ research and development in the area of automated document understanding, empowering eFLOW® software to more closely mimic human comprehension of content and context. These developments will advance future-forward technologies in the Digital Mailroom arena, enabling enhanced intelligent document recognition and extremely accurate classification capabilities that will improve automated customer communications management, contributing to enhanced customer engagement, satisfaction and retention.
In today’s expanding digital mailroom market, TIS collaborates with strategic partners to offer enterprises complete end-to-end Digital Mailroom solutions. These solutions effectively capture and process incoming documents, on the one hand enabling efficient, economic straight-through-processing of those documents that can be managed automatically, while on the other hand rapidly and accurately classifying, prioritizing and routing significant customer communications to the right processes and persons to facilitate customer-centric business operations.
“To maintain our technological edge, Top Image Systems continually invests in innovative R&D that lets us bring to market increasingly intelligent document automation capabilities,” remarked Carsten Nelk, CTO, Top Image Systems. “The issuance of this patent positions TIS far ahead of our competition in the automated mail management space. We are confident that advanced classification and response generation will be key in business process automation solutions going forward and expect TIS to continue to be an important player in this market.”
