Thank you for validating a couple of important points. It has long been claimed that a major advantage of Glassware is simplicity. It is so simple that there is no need for on-site IT staff. Your experience certainly does not support that premise.
Glassware only supports single executable apps. Thats's a significant limitation. But more importantly, it does NOT support legacy Windows apps (i.e.. WinXP) out of the box. As you say, to do so requires professional services assistance from Sphere. It took months for Sphere to get a simple app like Pearson Test Nav to work. I guess that means those thousands of WinXP applications and millions of WinXP users are out of scope.
Your test results also invalidated another claim, "6 clicks to virtualize any app". Your experience was far more work than a mere 6 clicks. Requiring professional services to virtualize a simple Win XP app is far beyond the simplicity of just 6 clicks.
After five years of development and four months on Azure, you would think someone would have properly tested and documented the install procedures. This is a minor point but indicates a sloppy Quality Control process. Another bad sign for enterprise success.
And you tested the apps on an iPad. What about an iPhone? How did printing work? Did you use a network printer or a local printer? What about other peripherals such as a scanner?
Let's be frank. Delivering simple text based productivity apps is a no-brainer in 2016, but what about more complex apps that require graphics, audio and real time or streaming video. Are any of those pre-installed? The are the apps that users rely on today in small and large business, healthcare and education.
More importantly for larger shops and schools, how did the system support Group Policies and Updates in Active Directory.
Thanks
