COMCAST is adding The Fight Network!!! Check this out....
I just got done chatting via live chat with Comcast and once I mentioned The Fight Network I could tell that they had prewritten responses by how fast it popped up after I submitted my question. I thought that was really interesting. However, the best part of the following conversation was the part that wasn't a prewritten response!!! CHECK IT OUT!!! YEEHA
Status: Analyst Cynthia.8434 is here and your issue status is: working
Topic: Cable TV/General Inquiry
Cynthia.8434(Thu Jul 13 22:35:04 MDT 2006)>Thank you for chatting in to Comcast Chat Support. My name is Cynthia.8434. How may I assist you today?
Cynthia.8434(Thu Jul 13 22:35:06 MDT 2006)>With whom am I chatting today?
Adam(Thu Jul 13 20:35:17 MDT 2006)>Hi Cynthia, this is Adam.
Cynthia.8434(Thu Jul 13 22:35:44 MDT 2006)>Hello Adam!
Adam(Thu Jul 13 20:35:46 MDT 2006)>I was wondering if you guys have The Fight Network channel in your lineup anywhere or if there are plans to add the channel anytime.
Cynthia.8434(Thu Jul 13 22:35:46 MDT 2006)>How may I assist you today?
Cynthia.8434(Thu Jul 13 22:36:09 MDT 2006)>If you go to www.thefightnetwork.com there is an area to click on called
"Subscribe Now". Once there you can enter the address and provider
information. If it is available, you can order from the site. If not, it
will provide a feedback email form that is sent to your local office to
request it on your behalf. Once Comcast has added it to the lineup you will get a message on the cable box and in your bill.
Cynthia.8434(Thu Jul 13 22:36:22 MDT 2006)>When this chat ends you will have the option of printing and/or saving it. After this session ends, you should click `View Transcript`. The transcript icon should look like a paper with writing on it. Once there, you can email it to yourself or print the whole chat.
Cynthia.8434(Thu Jul 13 22:36:23 MDT 2006)>Is there anything else I can assist you with today? Or do you have any questions about the above instructions?
Cynthia.8434(Thu Jul 13 22:36:24 MDT 2006)>I apologize for any inconvenience this has caused you.
Adam(Thu Jul 13 20:37:20 MDT 2006)>So if I go the website and request to add it through there, then comcast gets the notification and will automatically add it for me?
Cynthia.8434(Thu Jul 13 22:38:12 MDT 2006)>When we add it.
Cynthia.8434(Thu Jul 13 22:38:32 MDT 2006)>We are in negotiations with them,
Cynthia.8434(Thu Jul 13 22:38:40 MDT 2006)>I wish I could assist you further with this issue.
Adam(Thu Jul 13 20:38:51 MDT 2006)>ahh i see. any idea how long that will be?
Cynthia.8434(Thu Jul 13 22:39:26 MDT 2006)>They haven't told us yet.
Cynthia.8434(Thu Jul 13 22:39:30 MDT 2006)>When this chat ends you will have the option of printing and/or saving it. After this session ends, you should click `View Transcript`. The transcript icon should look like a paper with writing on it. Once there, you can email it to yourself or print the whole chat.
Cynthia.8434(Thu Jul 13 22:39:31 MDT 2006)>Is there anything else I can assist you with today? Or do you have any questions about the above instructions?
Adam(Thu Jul 13 20:39:47 MDT 2006)>nope. you were very helpful. thank you
AI
