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Monday, December 14, 2015 11:42:36 AM
IMPORTANT...
Note: If you do not use it for a long time, please charge once a month.
THIS PRODUCT MAY BE EXCHANGED ONLY IF THE PRODUCT IS DEFECTIVE WITHIN 5 DAYS OF YOUR RECEIPT OF THE SCOOTER. PLEASE CONTACT US RIGHT AWAY BY CONTACTING CUSTOMER SERVICE DEPT. AT 1-855-308-2767..
SEND THE PRODUCT BACK TO US AND WE WILL GLADLY SEND YOU A NEW PRODUCT TO YOU WITH GROUND SHIPPING. (USA only 6 MONTHS FROM THE ORIGINAL RECEIPT OF YOUR SCOOTER)
NOTE: If this product is de-assembled in anyway, you will lose the manufacturer warranty.
Warranty:
You will have - Warranty for the scooter electronics - 1 year, Warranty for the battery - 6 months and Warranty for the wheels - 1 month
The buyer is fully responsible for all returned shipments along with insurance on the product.
Your Warranty covers the following items:
Warranty for the scooter electronics - 1 year
Warranty for the battery - 6 months
Warranty for the wheels - 1 month
The buyer is fully responsible for all returned shipments along with insurance on the product.
Please contact our customer service dept. at 1-855-308-2767. to obtain a warranty claim # before sending back the product. Original packing and all parts must be sent back for all warranty claims. No Exception will be accepted!
You will need to send back the original invoice with the purchase date, which will need to be mailed back along with the product.
The warranty claim#/order# will need to be written clearly on top of the invoice and on the outside of the box for all returns. Any physical damages done to product will VOID the manufactures warranty. These will include any defect created by modification, misuse, abuse, accident, normal wear and tear, water, liquid or physical damage in not covered.
Please allow 48 hours for us to review your returned scooter so that we can inspect the Hoverboard. We will contact you once we receive this unit and send you an email message on the status of your return.
No Exception will be allowed!
We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
Once a warranty claim#/Order# notice has been issued to you, you will automatically receive an warranty claim# email confirmation and authorization witin 48 hrs.
You are responsible for any costs incurred to package and safely return the product to our fulfillment facility.
Address the return package to:
Returns Order#
WhizBoard, Inc.
3901 SW 47th Ave., Ste. 415
Davie, Florida 33314
My opinion: Whizboards copied from globaltrailer, reason I think so is what they added which has nothing to do with the site but with the product.
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