Monday, November 23, 2015 6:50:24 AM
I emailed them this...
Your E-mail Address: sutton7michaels@gmail.com
Comment: What Co does McDonald's QR Codes & how does this work???...I'm seeing QR Codes everywhere & on many of your's & other Co's products..
McDonald's 1st response back to me:
Thank you for visiting McDonald's website. Below is your email which has been submitted to McDonald's Customer Response Center. We are reviewing your email and will be replying to your comment or question. Replies to this e-mail cannot be received. Should you need to contact us again, please feel free to contact us through mcdonalds.com. Thank you.
McDonald's 2nd Response to me
Hello Michael:
Thank you for taking the time to contact McDonald's. We sincerely apologize for any inconvenience you encountered when using the Mobile app. We appreciate this opportunity to respond to your concerns.
1. Locate your frequency card in the "My Offers" portion of the Mobile App- always in the upper left position.
2. At the bottom of your screen you will see "Use at restaurant".
3. Press on the button and that will bring up a screen with a barcode. You will have the cashier scan the barcode or say the code at the bottom of the barcode so they can enter it in manually.
4. Press the "Done" bottom after barcode is scanned.
For additional information or assistance with a problem when using the app, please call 1-877-334-4332 during our regular business hours and reference Case #12539159. We are available to take your call seven days a week from 7:00 a.m. - 7:00 p.m. CST.
Again, thank you for your interest in McDonald's. We look forward to serving you again soon.
Tiffany
McDonald's Mobile Support
Reference Case#:12539159
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Please do not "reply" to this email response. No "replies" can be received through this mailbox. If you wish to contact us again, please call 1-877-334-4332.
Thank you for visiting McDonald's website. Below is your email which has been submitted to McDonald's Customer Response Center. We are reviewing your email and will be replying to your comment or question. Replies to this e-mail cannot be received. Should you need to contact us again, please feel free to contact us through mcdonalds.com. Thank you.
*** They didn't answer what Co does their QR Codes for them.***
Which I understand they don't want to help the competition Which I'm not,but they don't know that...
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