American Airlines Group Inc (AAL)

[rockland2u]

i have only had to remove someone once (thankfully) and it was a family of 5 (husband, wife, 9YO, 4YO, and lap child.) they had fought, screamed and threw tantrum with basically everyone they encountered. when they came on they insisted on sitting in 9 DEF(3 seats) - (5 people). it was a light load, so suggested they spread out and get comfortable, (didn't work). then explained, would be necessary as there were only 4 masks above the 3 seats, no luck, tried the kindness, tried the necessary, finally as this woman is just refusing to "separate" even after i explained there would be no oxygen for one of you should there be a decompression. and i was only asking they sit in 9 AB directly across the aisle, she still was refusing, and was like if i don't sit where I want then nobody is going. she was vulgar, abusive and more, but when the cops came she turned on the water works, and screamed abuse. when in actuality it was about the safety. she claimed it was her right, if she wanted to risk it