Qwest Communications Announces Dial Access Internet Services For Enterprise Businesses And Service Providers
Juno Uses Qwest’s Dial-Up Service Platform
DENVER, May 30, 2001 — Qwest Communications International Inc. (NYSE: Q), the broadband Internet communications company, today announced its new dial-up service platform designed to meet the steady demand for 56 kbps dial-up services in both the business and wholesale markets.
Qwest offers two separate services: Qwest Business Dial, which supports enterprise businesses, and Qwest Wholesale Dial, designed for Internet Service Providers (ISPs) that want to expand their existing dial-up networks quickly and cost-effectively. Each has access to Qwest’s coast-to-coast service areas.
According to industry analysts, the number of business dial-up connections is expected to reach 10 billion in the United States by the end of 2002. Similarly, in the wholesale dial market, the number of residential dial-up connections is expected to reach approximately 53 million by 2002.
“The business and wholesale market segments are both growing rapidly, a significant portion of each is composed of dial services,” said Steve Harris, senior research analyst with IDC. ”While IDC's forecasts for broadband connections shows dramatic growth, dial access to the Internet will remain the primary access method. Service providers that offer multiple billing options, monitoring and control functionality, and reliable network services will take the lion's share of this market."
Qwest Wholesale Dial
With Qwest Wholesale Dial, ISPs can grow their networks quickly, without incurring the costs associated with network build-out, operations, maintenance and monitoring. The ISP traffic runs on Qwest’s global broadband Internet network, which is monitored around the clock and backed by industry-leading service level agreements.
Qwest has also announced that Juno Online Services, Inc. has begun using Qwest’s wholesale services as part of its national Internet access network. Juno has begun using Qwest’s wholesale dial platform as part of its national dial-up network for Internet access. Juno is one of the nation's largest Internet access providers, with 15.9 million total registered subscribers and 4.1 million active subscribers in March 2001.
Founded in 1995, Juno provides multiple levels of service, including free basic Internet access, billable premium dial-up service and (in certain markets) high-speed broadband access.
“Because of the company’s overall reputation and stability, we view Qwest as a key service provider,” said Wendy Rosenberg, Juno’s senior vice president for business operations. “The introduction of additional access numbers through Qwest makes it more convenient than ever for our subscribers to connect to Juno.”
Qwest Business Dial
This service provides local dial-up Internet access in major cities throughout the U.S., round-the-clock customer service and a secure and reliable connection to Qwest’s broadband Internet network. It also has a Web-based customer account management tool that allows authorized users to access billing information and add, delete or change end-user account information and passwords directly from a Web browser.
Setting a new standard for the industry, Qwest Business Dial has a cost-effective “inactive user” billing policy. If a customer does not use the service in a given month, the customer will be charged a $5 inactivity fee rather than the full monthly amount. This serves to lessen the burden on administering users while acknowledging some users travel intermittently.
“Our goal is to offer both business and wholesale customers high-performance dial Internet access services on our state-of-the-art dial network and IP backbone, which offers best-in-class reliability and security to our customers,” said Rick Weston, senior vice president of Qwest Internet Solutions. “With the addition of service offerings to our portfolio, Qwest can deliver solid performance to its wholesale and commercial customers.”
About Qwest
Qwest Communications International Inc. (NYSE: Q) is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity® Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 106,000 miles globally. For more information, please visit the Qwest web site at www.qwest.com.
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